Position Summary

The Office Manager is responsible for overseeing the daily operations of the office located in Waldorf, MD and its various departments to include tax, bookkeeping, and fingerprinting, and postal. Their duties include communicating with department heads, relaying important information or policy changes from upper management, and implementing incentives to enhance employee productivity.

Essential Duties and Responsibilities

· Supports company operations by maintaining office systems and supervising staff.

· Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

· Answering telephone calls and emails from customers and clients and directing them to relevant staff

· Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.

· Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

· Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.

· Completes operational requirements by scheduling and assigning employees; following up on work results.

· Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.

· Maintains office staff by recruiting, selecting, orienting, and training employees.

· Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.

· Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

· Contributes to team effort by accomplishing related results as needed.

· Receive and review incoming documents to determine compliance with records policy and procedure.

· Scan and upload documents (mail, etc.), when needed.

· Collect, sort and classify documents and file accordingly.

· Retrieve files, as needed and/or requested.

· Prepare new file folds and labels, as needed to protect and maintain documents.

· Provide customer service to clients by fulfilling record retrieval requests and answering inquiries.

· Organizing and maintaining the office to keep clean and safe environment.

· Perform on-site live scan fingerprinting.

· Make file copies, as requested.

· Maintain the file in an orderly fashion by reorganizing, transferring, archiving, and storing, as needed.

· Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· High School degree: additional qualification as an administrative assistant or Secretary will be a plus

· Background check, required

· Fingerprinting experience, preferred

· Proficiency in MS Office (MS Excel and MS Outlook, in particular)

· Knowledge of Office Administrator responsibilities, systems and procedures

· Hands on experience with office machines (e.g. fax machines and printers)

· Familiarity with email scheduling tools and calendars

· Excellent time management skills and ability to multi-task and prioritize work

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational and planning skills in a fast-paced environment

· Ability to work both independently and as a team

· A creative mind with an ability to suggest improvements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Requirement 1: Stationary position

Must be able to remain in a stationary position 50% of the time.

Requirement 2: Carrying or Lifting

May need to frequently move boxes weighing up to 30 pounds across the office for various needs.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Office management: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Waldorf, MD 20603: Relocate before starting work (Required)

Work Location: In person